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  • KK LEISURE TOUR & RENT A CAR TERMS  & CONDITIONS | KOTA KINABALU PARKING COUPON SYSTEMPayment Terms

    Our website www.kkleisure.com is made easy for our guests to rent car in Kota Kinabalu Sabah. You can opt for several Payment terms upon checkout as follows:

    1. Paypal
    2. MOLPay
    3. Ipay88
    4. AliPay: Need to change currency from MYR to CNY before booking
    5. Credit Card on Arrival: Pay using credit card upon arrival
    6. Cash on Arrival: Pay cash upon arrival
    7. Bank Transfer method: Payment can be made to our company account as below, kindly email the payment slip to webadmin@malaysiatour2u.com once completed.

      Account Name: KK LEISURE TOUR & RENT A CAR SDN. BHD.

      Name of Bank: PUBLIC BANK BERHAD

      Account Number: 3136379936

     

    General Terms

    • All price display will be including Sales Service Tax 6% upon checkout.
    • After completing the booking, kindly bring this upon arrival:
      • Passport/ I.C card
      • Driving License
      • Security Deposit RM 200 cash (refundable upon returning the car.
    • Normal Business Hours
      • 07:30 am – 10:00 pm (For Service counter at Kota Kinabalu International Airport)
      • 08:30 am – 05:30 pm (For Headquarter Office at Asia City Kota Kinabalu)
    • Extra charges:
      • Out of hours fee: 10:01 pm – 12:00 am: RM 35 per pickup/ per return
      • Midnight & Early fee: 12:01 am – 07:29 am: RM 50 per pickup/ per return
      • Outskirt (Outside Kota Kinabalu city area) – RM 50 per pickup/ per return
    • Vehicles are rented at a daily rate according to the agreed charge, one day being defined as any period of 24 hours from the time of commencement of the rental agreement. A grace period of 1 HOUR is allowed for after time due back. After this excess hour is calculated at 10% of the published rate per hour.
    • Age limit for the rental must be above 21 and 60 years old with a valid local or international driving license.
    • Monthly rental is calculated on thirty (30) days month cycle.
    • Rates are quoted in RM (Ringgit Malaysia).
    • Fuel is not included in the rental rates, however guests may return the car at same level of fuel.
    • All payments must be made in full before any usage of the car.
    • If the vehicle is rented on behalf of a company/ person, all parties concerned are responsible for the vehicle. For company rentals, customers must bring along their company rubber stamp whereby the company will act as the Hirer and one driver must be present to act as the Co-hirer for the rental of the vehicle.

     

    Kota Kinabalu City Parking Terms

    • Kota Kinabalu City is using Parking Coupon System. The coupon need to be display on the dashboard of the vehicle.
    • Renter will be responsible for all traffic summons, DBKK or parking fees. Company will contact the Renter Where possible if it receives parking or traffic summons pertaining to the period under rental. Otherwise, Rental’s particulars will be submitted to the authority concerned.
    • Time for displaying parking coupon:
      • Monday – Friday = 08:00 am – 05:00 pm
      • Saturday = 08.00 am – 01.00 pm
      • Sunday / Public Holidays = Excluded
    • Parking rate categories are based on color of the parking lot
      • A (Short Term) – Yellow

        RM 0.50 /per 30 minutes
        B (Long Term) – Green RM 0.50 /per 1 hour
        A1 – Red RM 1.00 /for first & second 30 minutes

        RM 2.00 /for the next 30 minutes

    • You can get the parking coupon in any shop selling the parking coupon, Eg: Orange shop, 7-Eleven, DBKK Hall, Selected Mobile Phone shop.
    • The number of coupon sheet need to be displayed is based on the duration of your parking. Every coupon sheet has their own parking rate. Kindly refer below.
    • Types of Coupon Parking

      Blue Coupon

      RM 0.50 per sheet

      (1 coupon book is RM5.30 including 6% GST)

      Yellow Coupon RM1.00 per sheet

      (1 coupon book is RM10.60 including 6% GST)

      Red Coupon RM2.00 per sheet

      (1 coupon book is RM10.60 including 6% GST)

    • Steps on how to use the parking coupon are displayed at the back of every parking coupon book. Simply scratch the coupon based on your parking details.
    • Subject to any changes made by DBKK Sabah.
    • For more info on DBKK parking coupon:
      • DBKK HOLDINGS SDN. BHD. (527782-T)
        1. IBU PEJABAT DBKK HOLDINGS SDN. BHD.
        Suite No 1-7-N9A, 7th Floor, Centre Point Sabah,
        88000, Kota Kinabalu, Sabah.
        Tel : 088-265181 / 267181
        Fax : 088 – 251181

     

    Driver Terms & Conditions

    • A maximum of one authorized driver and one additional driver for rental, while two additional drivers for corporate rental.
    • Only the renter or the person/s appointed by the renter in the rental contract is permitted to drive the vehicle and must hold a valid driver’s license and be competent in proper driving manners and procedures.
    • The Customer or any Authorized Driver of the Vehicle will in no way be demand to be the agent, servant or employee of the Company.
    • The vehicle must not be driven out of Sabah. The renter must keep the vehicle in his/her possessions at all time.
    • This rental agreement is valid only with the KK Leisure & Rent A Car authorized stamp.
    • Any repair parts replacement must have a cash receipt with damaged or replaced parts (Valid only if KK Leisure Tour & Rent A Car Sdn. Bhd. certified the cost or damage exceeding RM 100.00).
    • The hirer agrees that punctured tyres, empty petrol tank, loss of car key locked inside the vehicle by itself, does not constitute a breakdowns and in the event that the 24-Hour Emergency Service is called to upon to respond to such occurrence (+6 016-830 0011 /  +6 016-830 9136), the hirer shall bear the cost of such response at RM 80.00 service charge per trip and other cost (depending on the situation).
    • The customer will be liable for any cost associated with the incorrect use of fuel (fuel being petrol or diesel) or water contamination of fuel.
    • Modifications to a reservation could result in a change in rate.
    • The company reserve the right to deliver any type of car/ vehicle to customer should the specific type of booked vehicle is unavailable at time due to emergency cases.
    • Should the customer decide to voluntarily downgrade their vehicle type than that booked, will not be entitled to any refund.
    • In the event of an accident there is no obligation from KK car rental to provide a replacement vehicle.
    • In the case of Breakdown of Currently Hired Vehicle, KK Leisure car rental will provide replacement for temporary with any available vehicle while the former vehicle under service.

     

    Collision Damage Waiver Insurance 

    • Personal Accident Insurance (PAI) is not included.
    • The vehicle is covered under comprehensive commercial insurance. In the event of any accident, loss or damage to the vehicle during the period of rental, the renter is responsible for the first RM 2,000.00 for a car below 1.6cc & RM 3,500.00 for 1.6cc Above. The Collision Damage Waiver (CDW) can be purchased by payment of an additional amount to waive part of this liability. This waiver does not apply to and you are always responsible for the amount of ‘Non Waiver Damage Excess’.
    Car Group CDW per day Non-Waive Damage Excess
    1,600 CC – Below RM 18.00 RM 2,000.00
    1,600 CC – Above RM 26.00 RM 3,500.00
    • The renter assumes total responsibility for the vehicle from the moment the rental contract is duly signed until the time return of the vehicle. Use of this vehicle is prohibited for the purpose of carrying out activities contrary to the law and criminal in nature/ or for testing of racing/ renting out to third parties or learners.
    • In the event the vehicle is confiscated, seized or impounded by the authorities, the renter bears full responsibility and shall indemnify the firm to the value of the vehicle or replace the same with a similar or equal value as well as bear all costs and expenses to which the firm may incur or be put or exposed.

     

    All parties concerned in this agreement agree and submit to the jurisdiction of the Federation of Malaysian in the event of any dispute arising out of or in connection with this agreement. Thank you for your kind interest in our packages and we look forward to hear from you soon.

RATES & PRICES
1.1 – All rates are quoted in Ringgit Malaysia (MYR/RM), unless otherwise specified.

1.2 – All price mentions are exclusive 6% GST.

BOOKING PROCEDURES
2.1 – Inquiries and reservation must be in writing and should be made through our office in Kota Kinabalu, Sabah, Malaysia.
2.2 – FULL PAYMENT is require upon confirmation of reservation in booking.
2.3 – Failure of full settlement in payment is subject to cancellation without prior notice.
2.4 – LATE BOOKING: Subject to availability of accommodation, transportation and ground tour and following with full settlement of payment before check in/arrival. Failure off full settlement of payment considered as no booking made.
2.5 – NO SHOW CASES: No refund on full package price paid for any no show cases.
MODE OF PAYMENT
3.1 – Cash terms.
3.2 – Online banking.
3.3 – Company’s Cheque (For Malaysia Corporate Account & Local Residence Only).
3.4 – Credit Card – VISA, Master.
3.5 – Telegraphic Transfer (TT) or Bank Draft  – Banking fee charge to be borne by pax/s
3.6 – Online Credit Card (Subject to 4% banking fee surcharge) – VISA, Master.
NOTE: KK LEISURE TOUR & RENT A CAR Sdn. Bhd. do not except personal current cheque for payment for all package price.

PAYMENT CAN BE MADE TO
Account Name           :           KK LEISURE TOUR & RENT A CAR SDN. BHD.
Account Number       :           3-1363799-36
Bank Payable             :           PUBLIC BANK BERHAD
Bank Address            :           CITY PARADE BRANCH,
LOT 1-0-M45-M51, 1 JLN CENTRE POINT
KOTA KINABALU, SABAH.
Bank Swift Code          :            PBBEMYKL
Tel                                :          (+6) 088-234607
Fax                               :          (+6) 088-234900

CANCELLATION CHARGES & REFUNDS
KK LEISURE TOUR & RENT A CAR SDN. BHD. must be notified in writing of any cancellation by fax or electronic mail direct to us and cancellation charges will be leived as following.
4.1 – Between 3 months or less: 25% from total package price.
4.2 – Between 21 – 14 days: 50% from total package price.
4.3 – Between 13 – 4 days: 80% from total package price.
4.4 – Between 3 days and NO SHOW: 100 % from total package price.
4.5 – NO Show Cases: No refundable on full package price paid for any no show cases.
4.6 – Claims on refund after cancellation will be paid after 90 days from the date of cancellation made.

TOUR CANCELLATION  & DISCLAIMS LIABILITY
Before or after start of tour, no refund in full or in part will be given for services included in the program that are not utilized. For certain low seasons on promotional periods or Early Bird Packages, KK LEISURE TOUR & RENT A CAR SDN. BHD.  are reserved the right to change, amend or re schedule the program based on our hotel contractual rates between ground agent or hotel and resort.

EXCLUDED IN TOUR PACKAGE
5.1 – Flight tickets, airport tax, land transfer for not stated in travel itinerary,
porter fee, hotels and local Tour Guide.
6.2 – Food & Beverages not stated, entrance fee not stated, telephone and cable,
travel insurance, excess baggage fees and items not stated in travel
itinerary or package price.

LIABILITY & RESPONSIBILITES
KK LEISURE TOUR & RENT A CAR SDN. BHD. act as agents for transportation companies, hotels, car rentals and all other contractors/suppliers and finalizes all arrangements upon the expressed conditions that it shall not be liable for any injury, damage, loss, accident, disaster or inadvertent errors in booking, delays generally or irregularity which may be occasioned either by reason of any defect in any vehicle, vessel or aircraft or through the acts of defaults, of any company or person engaged in conveying or accommodating passengers or in the carrying out of arrangements of the ground content, tours or otherwise in connection with its operations. To protect you and KK LEISURE TOUR & RENT A CAR SDN. BHD., we require all guest/s to be adequately insured against the above mentioned liabilities.

KK LEISURE TOUR & RENT A CAR SDN. BHD. will not be responsible for any additional expenses incurred by the guest/s as a result of the foregoing causes over which it has no control, such as war, civil disturbance, fire, floods, unusually severe weather, acts of God or Government, broken machinery or equipment required as part of guest/s. Itinerary, or unavoidable events that caused the clients and itinerary unenforceable. Any charges levied by hotels, airlines or other suppliers must be borne by the pax/s.

KK LEISURE TOUR & RENT A CAR SDN. BHD. reserves the right to alter the itineraries and/or substitute services with or without prior notice as a result of circumstances beyond our control or if it is deemed to be in the best interests of all parties concerned.

KK LEISURE TOUR & RENT A CAR SDN. BHD. reserves the right to alter, amend, delete or add any provisions in this general terms and conditions.